FAQS

Yes, we ship our products internationally. Simply select your location during the checkout process, and we'll ensure your OnionThings order reaches you wherever you are.

If you have any further questions or need additional information, feel free to reach out to us. We're here to make your OnionThings experience exceptional!

We offer a hassle-free return and exchange policy within 30 days of purchase. If you're not satisfied with your Onionthings product, contact our customer support, and we'll guide you through the return process.

Our cases are meticulously crafted for maximum protection, blending style with durability. They undergo extensive testing to ensure they are drop-proof, waterproof, and dustproof, providing your gadgets with the ultimate safeguard.

Yes, our cases are designed to cater to both AirPods Pro 2 and AirPods 3. We understand the variations in the models, and to ensure a perfect fit, we offer two distinct variations. One is specifically crafted to fit AirPods Pro generation 1 and 2, as well as the USB-C version. The other version is tailored for AirPods 3. Please make sure you have selected the right model during your purchase to guarantee compatibility, as they look different. Our goal is to provide you with the best fit for your specific AirPods model, enhancing both style and protection.

IP68 is a standard for Ingress Protection, indicating the level of protection a device has against dust and water. An IP68 rating means our cases are completely dust-tight and can withstand immersion in water up to 1.5 meters for 30 minutes. This ensures your gadgets remain well-protected in various environments.

Absolutely! Our cases are designed to support both wired and wireless charging, offering you convenience without compromising on protection.

Yes, we are! Onionthings is dedicated to incorporating sustainable practices into our production processes. We aim to create products that not only protect your gadgets but also contribute to a greener, more sustainable future.

Absolutely! If you're interested in reselling Onionthings products, please fill out the form on our Reseller page, and our sales team will get in touch with you promptly.